Reliable, Secure, ad-free email for your business
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Frequently Asked Questions
What is Caribonix Email for Business?
Caribonix Email for Business is email that was specifically built for businesses. Most small businesses use personal email for professional use. A business email address will align with your domain and give your brand more credibility.
What is considered a mailbox?
A mailbox is a unique email inbox with access/login credentials, storage, calendar, address book, etc. For example info@yourcompany and james@yourcompany are two unique mailboxes because each email inbox can be accessed separately and utilizes different resources for sending, receiving and storing email.
Can I use my current email client?
Yes. You can use any third party email client that supports POP or IMAP such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird. to access your email hosted at Caribonix Email for Business.
Can I access email on my mobile phone?
Yes. You can access and send emails via your iPhone, Windows Mobile, Android or BlackBerry device. There is also the option to send and receive email through our Webmail interface using any web browser.
Can I cancel at any time?
Yes. Canceling is an easy and no-questions-asked process. If you ever decide that Caribonix isn’t the best email hosting platform for your business, simply cancel your account.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express and the Discover Card) and PayPal for monthly or annual plans.
Can I use my own domain name?
Yes. You can purchase a domain name within Caribonix, or use an existing one that you own.
How long are your contracts?
All Caribonix plans are month to month unless you sign up for an annual plan.