WordPress Website Maintenance Packages & Care Plans

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Choose a website maintenance package to keep your website fresh, relevant, backed up and secure.

Premium $199159USD / mo.

Billed annually

For serious website owners whose website is critical to their business revenue. Full website or online store protection and priority support. Buy Now

Unlimited Technical Support Tasks
Weekly WordPress Core, Plugin & Theme Updates
Full Website Security & Protection (Pro plugin)
24/7 Website Up-Time Monitoring
Off-Site Backup of Website (4x Daily)
Monthly Website Reports
Emergency Support, Fixes & Quick Restore
15% Discount for Development Services
E-commerce & Membership Support
Security Scans & Malware Removal (if website hacked)
Website Speed/Performance Optimization
Priority Technical Support
Buy Now
Most Popular
Standard $149119USD / mo.

Billed annually

Best for website owners who rely on their website for business. Your website will be kept updated, protected and secured. Buy Now

Unlimited Technical Support Tasks
Weekly WordPress Core, Plugin & Theme Updates
Full Website Security & Protection (Pro plugin)
24/7 Website Up-Time Monitoring
Off-Site Backup of Website (2x Daily)
Monthly Website Reports
Emergency Support, Fixes & Quick Restore
10% Discount for Development Services
E-commerce & Membership Support
Security Scans & Malware Removal (if website hacked)
Website Speed/Performance Optimization
Priority Technical Support
Buy Now
Basic $6959USD / mo.

Billed annually

Ideal for websites with little traffic that needs basic website maintenance, care and support. Your website managed for you every day. Buy Now

Up to 3 Technical Support Tasks
Monthly WordPress Core, Plugin & Theme Updates
Basic Website Security & Protection
24/7 Website Up-Time Monitoring
Off-Site Backup of Website (1x Daily)
Monthly Website Reports
Emergency Support, Fixes & Quick Restore
10% Discount for Development Services
E-commerce & Membership Support
Security Scans & Malware Removal (if website hacked)
Website Speed/Performance Optimization
Priority Technical Support
Buy Now

All Website Maintenance Packages & Plans include:

Expert technical support
Fast turnaround 1-2 business days
Website review and recommends
Website analytics & statistics
Submission to search engines
XML Sitemap to boost SEO
Safe and Secure Checkout with Visa, MasterCard, American Express and Discover
Need Custom WordPress Website Maintenance Package?

For large or enterprise businesses with larger custom websites that have advanced functionality (E-commerce, membership, etc.), multilingual, WordPress multisite, git management or requires staging.

How Can We Help You Remove frustration when things go wrong or not work as expected.

Help desk & Maintenance

Answering your questions
Providing technical support
Editing your website content
Performing WordPress updates
Updating your theme & plugins
Keep website updated & relevant

Fix Problems Quickly

Responding to emergencies
Fixing WordPress issues
Restoring/recovery of website
Speeding up your website
Providing WordPress development
Performing database management

WordPress Security Protection

Monitoring your website security
Performing website backups
Increasing WordPress security
Performing regular security updates
Configuring security to block attacks
Removing malware

Frequently Asked Questions

What technical support tasks can you help me with?

We can help you with website maintenance and support tasks such as updating content (text, images, videos, links, files, blog posts, etc.), testing forms, menus, changes to plugin settings, CSS adjustments and fixing small issues. View which tasks that are included and which tasks that are not included.

How complex can requests be?

We operate by a general rule of thumb, a request should be something we can complete in about 30 minutes. That does not mean you can’t ask for larger requests, it just means larger requests may need to be broken down into smaller requests to make them more manageable.

What is a task?

A task is a submitted request done for you either to edit, update or fix a problem. Tasks are completed by our experts, regardless of the amount of time taken.

What is a task?

A task is a submitted request done for you either to edit, update or fix a problem. Tasks are completed by our experts, regardless of the amount of time taken.

How soon will my website maintenance package be implemented?

Roughly within 24-48 hours after purchasing your website maintenance package & care plan. Once purchased we’ll send you instructions via email on how to securely submit your website login credentials. Thereafter our team will setup and begin working on your site.

What does unlimited really mean?

With Caribonix, you can request as many small tasks as you’d like and our WordPress experts will work on the requests in your queue every business day. You’re limited in the speed of the requests – as we’re still powered by humans, and not magic AI WordPress developer robots.

What if I need more help in a month and use all my edits?

Don’t worry, we’ve got you covered. You can simply upgrade your website maintenance package & care plan to the next tier, or you can purchase additional edits if you do not think you will need the added edits on a recurring basis.

What happens if I don’t use all of my edits?

All website maintenance packages & care plans are based on a monthly tasks cycle. Every month, edits reset and do not roll in to the following month. When an edit request is submitted, the edits is consumed and placed in a pending status until the request is closed.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express and the Discover Card) and PayPal for monthly or annual plans.

Can I really cancel anytime?

Yes. We are all about a building relationships with our client. If you decide Caribonix is not the right team for you. Please request a cancellation via email or via your account billing admin and we will immediately stop your next payment.

Do you support WooCommerce sites?

Yes. Websites with advanced functionality like WooCommerce requires our Premium Plan. This type of website requires more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.

Does it matter what web hosting provider I’m using?

We’ll work with most web hosting providers. However they are not all created equal or focused on providing secure, fast, and reliable web hosting. If you’d like to upgrade, Caribonix offers web hosting service. Sold separately.

Do you do Search Engine Optimization (SEO)?

Yes. While we can’t make any guarantees. Caribonix can help increase your organic and overall website traffic. We do this by installing a premium SEO plugin on your site and offering SEO services. Sold separately, contact us.

Can you help build my website or offer custom development?

We do offer website design & custom development services as a supplement to our ongoing maintenance plans. If you have a larger project that requires custom work and is outside the scope of our maintenance plans, we’re happy to do it for you.

Get Started With A Website Maintenance Package Today!

Need expert help when something goes wrong or not working as expected?